You can cancel the subscription you manage for your PredioAI account at any time if you’re not completely satisfied with PredioAI's Platform.
1. Free Trial Period:
- New subscribers are eligible for a 7-day free trial period.
- Access to all features is available during this trial.
- No charges will be incurred during the trial period.
2. Subscription Start:
- After the trial period, the subscription will automatically start and the first payment will be processed unless the subscription is cancelled.
- The date of transition from the trial to a paid subscription will be clearly communicated to the user.
3. Cancellation During Trial:
- Users can cancel their subscription at any time during the trial period without any charges.
- Cancellation requests must be made through account settings or by contacting our support team.
- Upon cancellation during the trial, access to PredioAI will cease immediately.
4. Subscription Cancellation Post-Trial:
- After the trial period, users may cancel their subscription at any time.
- Cancellation will become effective at the end of the current billing cycle.
- No refunds will be issued for any remaining days in the subscription period.
5. Automatic Renewal:
- Subscriptions are automatically renewed at the end of each billing cycle unless cancelled.
- Users must cancel before the end of the current cycle to avoid being charged for the next cycle.
6. No Refunds:
- Payments are non-refundable, and no credits or refunds will be offered for partial months of service, upgrade/downgrade refunds, or refunds for months unused.
7. Account Deactivation:
- Upon cancellation, the account will be deactivated at the end of the current billing cycle.
- Deactivated accounts will no longer have access to PredioAI.
8. Data Retention:
- Post-cancellation, user data will be retained for 90 days for those who wish to reactivate their subscription.
- After this period, all user data will be permanently deleted from our servers.
9. Changes to the Policy:
- PredioAI reserves the right to modify this cancellation policy at any time.
- Subscribers will be notified of significant changes via email or through a notice on our service.
10. Contact Information:
For any questions regarding this cancellation policy, please contact us at https://predio.freshdesk.com/support/home.
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